Profile Settings (Android)

There is a possibility that you may not be able to connect to the internet, so please download the PDF file.

[Before use]

・To read the QR code, it will be easier to set up if you have a computer or another smartphone in addition to the Android device you are using.

・An internet connection is required for setup.

・Please set this up before traveling abroad.

[Please make sure to unlock the SIM]

*Low-cost SIMs (MVNOs) are generally unlocked, so there is no problem.
Also, there is no problem with devices sold after October 1, 2021 as they have been SIM unlocked.

If you have any questions that do not apply to you above, please contact your carrier.

【Compatible models】

Galaxy S23 / S23+ / S23 Ultra, Galaxy S22 / S22+ / S22 Ultra, Galaxy S21 / S21+ / S21 Ultra, Galaxy S20 / S20+ / S20 Ultra, Galaxy Z Fold5 / Z Flip5, Galaxy Z Fold4 / Flip4, Galaxy Z Fold3 / Flip3, Galaxy Z Fold2, Galaxy Z Flip 5G, Galaxy Z Flip, Galaxy Fold, Galaxy A23 5G, Galaxy A54 5G, Galaxy Note20 / Note20 Ultra, AQUOS wish/wish2/wish3, Aquos R8/R8 Pro, AQUOS R7, AQUOS zero6, Aquos Sense 7/7 plus, AQUOS sense6/6s, AQUOS sense4 lite, Simple Sumaho6, Xperia 10 V, Xperia 5 V, Xperia 1 V, Xperia 10 IV, Xperia 5 IV, Xperia 1 IV, Xperia Ace III, Xperia 10 III Lite, OPPO A55s 5G, OPPO Find X5/X5 Pro, OPPO Find X3 Pro, OPPO Reno10 Pro 5G, OPPO Reno9 A, OPPO Reno7 A, OPPO Reno5 A, OPPO A73, Google Pixel Fold, Google Pixel 7/7 Pro/7a, Google Pixel 6/6 Pro/6a, Google Pixel 5/5a(5G), Google Pixel 4a/4a(5G)/4/4 XL, HUAWEI P40, HUAWEI P40 Pro 5G, HUAWEI Mate 40 Pro, Xiaomi 12T Pro, Redmi Note 11 Pro 5G, Redmi Note 10T[As of November 2023]

Setting up your eSIM profile (preparation before traveling)

*Display may vary depending on device and Android version.

STEP 1.

1. To check if your device is eSIM compatible over the phone, press "*#06#" to make the call.

2. If the EID number is displayed, the device is eligible. If the EID number is not displayed, please check the operation guarantee device page.

Guaranteed operation devices
EID番号確認画像

STEP 2. Download the eSIM profile

Go to "Settings" on your Android device and tap "Mobile Networks."

 eSIMプロファイルをダウンロード

STEP3.

Tap eSIM.

eSIMをタップ

STEP 4.

Turn on eSIM and tap "Enable".

eSIMをオンにして「有効にする」をタップ

STEP5.

Tap "Add eSIM".

「eSIMの追加」をタップ

STEP6.

Tap "Next".

「次へ」をタップ

STEP7.

Please scan the QR code.

*We recommend using the default camera instead of a QR code app.

QRコードを読み込む

*If your camera is broken, you don't have another device, or you can't print it out in time

1. Tap "Help".

「ヘルプ」をタップ

2. Tap "Enter by yourself"

3. Enter your activation code.

*Attached to the email from eSIM-san.

「自分で入力」をタップしアクティベーションコードを入力

STEP8.

Tap "Downloads," then tap "Settings."

*This may take several minutes depending on your internet speed.

「ダウンロード」をタップ

STEP 9.

Tap “︙” and then tap “Enable.”

「︙」をタップして、「有効にする」をタップ

STEP10.

Tap "Accept".

「承諾」をタップ

STEP11.

Tap "Cancel".
*There is no need to make any changes as this is before your trip.

「キャンセル」をタップ

After you arrive, please make the following settings:

When using data communications via the local carrier's network while abroad (roaming settings)

If you cannot connect even after configuring the settings before and after your departure (APN settings)

Roaming/APN/Settings

FAQ

First, try restarting your device. If you are still unable to connect, your Wi-Fi network may be temporarily unstable. Try again after a while, or if you have two or more routers, try connecting to a more stable Wi-Fi network.

If the eSIM profile has not been downloaded, please download it again . If the eSIM profile has already been downloaded, do not delete it.

If the SIM lock on your device has not been removed, you can remove the SIM lock by going to the website or store of the mobile phone company where you purchased the device.