Roaming/APN Settings (Android)

There is a possibility that you may not be able to connect to the internet, so please download the PDF file.

Roaming Settings

This setting enables you to use data communications via the local carrier's network while traveling abroad.

*Display may vary depending on device and Android version.

STEP 1.

1. Go to "Settings" on your Android device and tap "Mobile Networks."

「設定」から「モバイルネットワーク」をタップ

STEP2.

1. Tap "Internet".

「インターネット」をタップ

STEP3.

1. Tap "Purchased eSIM".

「購入したeSIM」をタップ

STEP 4.

1. Tap "Purchased eSIM".

「購入したeSIM」をタップ

STEP5.

1. Turn on "Data Roaming".

「データローミング」をオン

STEP6.

1. Tap "Original SIM".

「元々入っていたSIM」をタップ

STEP7.

1. Make sure data roaming is turned off.

APN setting

・These are the initial settings required to use E-Sim.

・If you are unable to connect even after configuring the settings before and after your departure, please configure as follows.

*Display may vary depending on device and Android version.

STEP 1.

1. Go to "Settings" on your Android device and tap "Mobile Networks."

Android端末の「設定」から「モバイルネットワーク」をタップ

STEP.2

1. Tap "Purchased eSIM".

「購入したeSIM」をタップ

STEP3.

1. Tap "Access Point Names".

「アクセスポイント名」をタップ

STEP 4.

1. Tap “+”.

「+」をタップ

STEP5.

Please enter the APN information confirmed by email in the red box.

赤枠の部分にメールで確認したAPN情報を入力

FAQ

Try turning airplane mode on and off and restarting your device.

Please check your roaming and APN settings again after traveling abroad.

If you are still unable to connect, please contact us here .

If you use a 5G-compatible device, it may be difficult to get a 4G signal.

Settings → Network and Internet → Mobile networks → Advanced settings → Preferred network type → Check "4G/3G/GSM" or "LTE"

or

Settings → Connections → Mobile networks → Network mode → Check "4G/3G/GSM (Auto connect)" or "LTE"